This isn’t always easy to achieve, but is very important to communicating effectively. Master these skills now, and they’ll serve you well for a long time to come! One of the most important aspects of effective communication is being a good listener. 052 7027155, The Sherrington Building, The Oxford Science Park Magdalen Centre, Littlemore, Oxford OX4 4GA, United Kingdom 80% of people got this Microsoft Excel question wrong, can you get it right? Cause - The cause or reason for writing needs to be clear to both the writer and the reader, including any … Clear. Clarity - Effective written communication is clear and easy to understand. Whether you’re just networking, having a casual talk or closing the biggest deal of your corporate career, the art of communicating clearly and effectively should not be overlooked. +44 1865 78 45 46, 7985 51 03 77, © 2021 Westford College. For that, the employer must have to … When using written communication (e.g. Whether it’s in our business life or our personal relationships, effective communication is the key to our success. A recent study has suggested that written and verbal communication is involved in 90% of all business transactions. If you’re unsure about any aspect of the feedback, simply ask a question to gain clarification from the other person. Communication helps managers to perform their jobs and responsibilities. Related: 7 important soft skills needed in the UAE job market, At Westford University College, we emphasize effective communication and for the same we make our students go through soft skills training programs. Your body language should help convey your words. 1. Some strategies which will definitely help in better communication are listed below: Clear communication of Goals and Objectives. In an article published by the BMJ, it cited some issues with communication in healthcare and how “referrals can be rejected simply for being on the wrong form.” This showcases the impact of bad communication channels and a structure that doesn’t create effective results for residents. Email subject lines are like newspaper headlines. Dubai, Sharjah, Abu Dhabi, Riyadh, Jeddah, Dammam, Oman, Bahrain, Kuwait, Qatar, USA, UK, Canada, South Africa, Lebanon, Namibia, Nigeria, India, Malaysia, Singapore etc. The confirmation of the receipt of the message in its right perspective from its receiver fulfills the object of communication. Effective communication will allow getting better patient outcomes, more cooperation, significantly less errors, job satisfaction and more efficient use of time. Always listen to feedback and act positively on it. Consider things such as, who it is you’re trying to communicate with, how important the topic is, and how busy that person might be. Adopt an open stance position, with relaxed legs and open arms. Importance of Effective Communication. Before speaking give some thought as to the message you want to convey. Learning effective communication skills is a straightforward process that allows you to express yourself and improve both your personal and professional relationships. When creating a message, it’s important to give the recipient all of the information they need to follow your line of reasoning and to reach the same conclusions you have. Gain clarification by asking questions or rephrase what you’re being told, so that you’re sure you fully understand the message that’s being conveyed to you. Effective communication skills are vital for building active and effective interactions among the colleagues, clients, bosses, and media. Therefore, be as specific as possible. Complete. Communication is as important and meaningful in individual life as in the society. Making eye contact, using a firm but friendly tone (never aggressive), are all ways you can exude confidence. When it's not clear to the sender that understanding has occurred on the part of the receiver, communication continues, for example, through follow-up questions from either party, further discussion, or the sender giving examples, rephrasing the information, or other means of clarification to get the sender and receiver on the same so-called "wavelength." It is just as important that you accept and encourage feedback from others. Be Clear … The communication is a skill which is learned, and an individual can gain spontaneity in it by putting in his extra efforts and participating in more public conversations. 7 Cs of Effective Communication 1. Try your best that in your communication you’re honest, respectful, open and polite. Knowing how to listen well and communicate clearly will help you express yourself in job interviews, business meetings, and in your personal life as well. Effective communication means that the receiver fully understands, comprehends and interprets what the speaker and/or writer has conveyed. Communication serves as a foundation for planning. For example, you could say “So, what you’re saying is…”. Do not try to communicate too many things in one message. Giving and receiving appropriate feedback is an essential communication skill, particularly for those of us whose roles include managing other people. 1. All the essential information must be communicated to the managers who in-turn must communicate the plans so as to implement them. Effective communication doesn’t happen overnight, it is a skill that has to be cultivated and nurtured. Communication can occur verbally, non verbally, in writing, and through behavior as well as by listening and using feedback. To achieve this, the message needs to be thoughtfully delivered and packaged. Whether in person, via telephone, or email, convey your message clearly, concise and direct. Connection - Good written communication forms a connection between the reader and the writer. Individuals make friends, builds up relationship and lead a … The words we choose make up just 7% of the message being conveyed, which makes non-verbal communication all the more important. But it’s not communication unless the transmission is understood by the receiver. Always engage in active listening, and be sure to demonstrate empathy by acknowledging you understand what the other person’s point of view is. Remember to always be listening to the other person and looking out for those nonverbal clues. Developing your communication … Completeness is often one of the most important of the 7 Cs of communication. Designing your documents, including writing and presentation, to reduce message breakdown is an important part of effective business communication. Some of the our important courses are listed below for your reference, Career Consultant, Westford University College, Disclaimer: The facts and opinions appearing in the article are personal views of the author and not the official statement of Westford University College. 1. So what is active listening? The communication should always be consistent with the objectives, policies and programmes of the enterprise. These signals will give you an insight into how that person is feeling. For example, asking your boss for a raise is never going to be taken seriously if you do it by text – so consider what’s appropriate! Effective communication requires active listening, so practice active listening until it becomes second nature to you. In our business life in any way enable you to make the communication always... 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